Who We Are at Casinolab Casino
We built Casinolab Casino to give UK players a straightforward place to play: 6,000+ games, 27 providers, withdrawals processed within 24 hours and a support team that never sleeps.
Our Story Since 2023
We launched in 2023 under Nova Interactive N.V., an operator with years of experience running licensed casino brands across Europe. The idea behind Casinolab Casino was simple: strip away the clutter and deliver a platform where the game library, payment speed and support actually match what the marketing promises.
From day one we focused on scale and fairness. We opened with over 6,000 titles, secured a Curaçao operating licence, and committed to 0-24 hour withdrawal processing with no fees on deposits or withdrawals. Those numbers have not changed, because they are the foundation of the trust our players place in us.
What We Offer Players
Our library holds more than 6,000 games: over 5,000 slots, 300+ live dealer tables, 250+ table games, 150+ jackpots and 20+ crash titles. We work with 27 studios including NetEnt, Big Time Gaming, Pragmatic Play, Play'n GO, Nolimit City, Evolution, Playtech and Yggdrasil.
| Category | Titles | Notable studios |
|---|---|---|
| Slots | 5,000+ | NetEnt, BTG, Play'n GO, Novomatic |
| Live casino | 300+ | Evolution, Playtech, Amusnet |
| Table games | 250+ | Playtech, Relax Gaming |
| Jackpots | 150+ | Red Tiger, Blueprint |
| Crash games | 20+ | BGaming, Spribe-style titles |
Payments and currencies
You can deposit from £10 using Visa Debit, Mastercard, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, Bitcoin, Litecoin or Tether. Withdrawals start at £20, run up to £5,000 per day and cost nothing. We support GBP, EUR, USD, BTC and USDT, with full crypto deposits and withdrawals in BTC, ETH, LTC, USDT and DOGE. Our platform runs entirely in mobile-optimised HTML5, so there is no app download on iOS or Android.
Our Licence and Regulation
Casinolab Casino operates under licence OGL/2024/1450/0912, issued by the Curaçao licensing authority. That licence binds us to strict standards on game fairness, anti-money-laundering controls, player fund segregation and dispute resolution, and it is subject to ongoing audits by the regulator.
We publish our licence details openly because you have a right to know exactly who stands behind your money. Nova Interactive N.V. is the legal entity accountable for every transaction on the platform.
How We Keep You Secure
All traffic between your device and our servers is encrypted with industry-standard SSL/TLS. Passwords are hashed, payment data is tokenised and we never store your full card details.
Every game on the platform runs on certified random number generators, tested by independent laboratories before any title goes live. The same RNG certification applies to our live dealer tables, where Evolution and Playtech studios operate under their own licences alongside ours.
KYC standards
We verify every player before the first withdrawal: government ID, proof of address and payment method verification, processed within 24-72 hours. It is a legal requirement under our Curaçao licence, and it protects your account from fraud and unauthorised access at the same time.
Our Commitment to Responsible Play
We treat gambling as paid entertainment, never as income. That is why we give you real control tools inside your account and point you to independent help whenever you need it.
- Deposit and loss limits you set yourself
- Session reminders and reality checks
- Self-exclusion options from the platform and GAMSTOP
- Direct links to GamCare and BeGambleAware
- Weekly 10% cashback so losing streaks never wipe you out
Reach Our Team Anytime
Behind the platform is a team spread across operations, payments and player care, working in shifts so that live chat and email support run 24 hours a day, 7 days a week. Write to [email protected] or open live chat and a human answers, in English, French, German or Spanish.
If your question is about a withdrawal, a bonus term or account verification, we answer with specifics: exact amounts, exact timeframes, no scripted deflection. That is the standard we hold ourselves to, every day of the year.
Frequently asked questions
Who owns and operates Casinolab Casino?
Casinolab Casino is owned and operated by Nova Interactive N.V., a licensed casino operator. The company launched the brand in 2023.
Under which licence do you operate?
We operate under Curaçao licence number OGL/2024/1450/0912, which covers game fairness, player fund protection and anti-money-laundering compliance.
How do you verify players?
We require government ID, proof of address and payment method verification before your first withdrawal. Verification is completed within 24-72 hours.
Are your games fair?
Yes. Every title runs on a random number generator certified by independent testing laboratories, and our live tables come from licensed studios such as Evolution and Playtech.
Is support available around the clock?
Yes. Live chat and email ([email protected]) are staffed 24/7 in English, French, German and Spanish.